Discover the power and convenience of the "Mein o2" app, a multiple award-winning tool designed to put the most important services and advantages at your fingertips, anytime, anywhere. Whether you're on a prepaid or term contract, the Mein o2 app offers a comprehensive overview of all your needs. For our business customers, the o2 Business App is specifically tailored to meet your requirements.
Key Features of the Mein o2 App
For Contract Customers
- Check Consumption: Monitor your data volume at home and abroad, along with your telephony and SMS usage outside of flat rates. You can even add this as a home widget for easy access.
- Tariff Details: View your current tariff details and book additional tariff options to suit your needs.
- Update Customer Data: Easily change your customer information on the go, ensuring your details are always up to date.
- Invoices and Itemized Bills: Access your invoices and detailed billing statements (EVN) directly from the app.
- SIM & Contract Services: Manage services such as number portability, order and activate eSIM, and handle third-party services effortlessly.
- Network Check & Fault Report: Perform a live check of the o2 network and report any faults directly through the app.
- Loyalty Benefits: Enjoy new customer benefits every month with our Priority loyalty program.
For Prepaid Customers
- Usage Monitoring: Keep an eye on your used data volume and units (minutes & SMS).
- Credit Management: Check your current credit balance and top it up easily when needed.
- Tariff Changes: Switch your tariff or book additional options to better fit your usage.
- Customer Data: Update your personal information conveniently on the move.
- Network Check: Perform a live check of the o2 network to ensure you're always connected.
For My Handy Customers
- Contract Information: Get detailed information about your My Handy contract.
- Digital Invoices: Access a digital version of your invoice for easy record-keeping.
- Installment Plan: View your installment plan and keep track of your payments.
- Early Payment: Make early payments on your contract when it suits you.
Important Notes
Please be aware that the Mein o2 app is designed for o2 private customers. Business customers should use the »o2 Business App« for their needs. Additionally, Alice Mobile connections and third-party providers are not supported by this app.
Liability and Requirements
Please note that this app relies on the online services of Telefónica Germany. While we strive to maintain constant availability, we cannot guarantee it at all times. To use the Mein o2 app, you will need an account at o2online.de.
