Embark on your journeys with confidence and peace of mind with the newly launched FlySmart mobile app by the Malaysian Aviation Commission (MAVCOM). Designed to empower you, the FlySmart app ensures that your traveler's rights are protected at every step of your journey. Simply sign up for a consumer account with MAVCOM using your email address, name, and phone number, and enjoy seamless travel knowing that your rights are safeguarded just a tap away.
Once you've registered on the FlySmart app, you can easily file complaints directly with MAVCOM regarding any issues with flight-related services, non-compliance, or violations you encounter during your air travel. Enhance your complaint with the app's feature to instantly capture photos and attach relevant documents, making your case stronger. Keep track of your complaint's progress with real-time updates and notifications, and monitor its status through the Case History list within the app.
Stay informed with the latest travel-related updates, including national flight disruptions, breaking news, and other significant travel events, delivered directly to your FlySmart app. With easy access to the FlySmart website and Facebook page within the app, all the information you need about your travelers' rights is readily available at your fingertips.
Download and install the FlySmart mobile app today to travel smarter and more securely with MAVCOM's FlySmart!
*Please note that an internet connection is required to use the app.
**Your personal data will be used exclusively for MAVCOM's complaints management purposes. For more information, please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
- Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
- Bug fixes
- Design improvements
