Be My Eyes revolutionizes the way people who are blind or have low vision experience the world, offering three powerful tools within a single, user-friendly app. With over half a million blind users worldwide, the app connects them with more than 7 million volunteers, a cutting-edge AI image describer, and dedicated company representatives for seamless product assistance.
The app facilitates connections with volunteers speaking 185 languages, available 24/7 at no cost. This global network ensures that help is always just a tap away, no matter where you are or what time it is. The latest feature, 'Be My AI', offers a groundbreaking AI assistant that provides detailed visual descriptions and answers questions about images in 36 languages, enhancing the user's independence in various daily tasks, from checking makeup to translating text.
Additionally, the 'Specialized Help' section connects users directly with company representatives for efficient and accessible customer support, making it easier to get help with products and services. This comprehensive approach ensures that users can get the assistance they need, when they need it, in the way that suits them best.
Be My Eyes is not only free and global but also available around the clock, offering a suite of key features:
- Assistance on your terms: choose to call a volunteer, chat with Be My AI, or contact a company representative.
- 24/7 availability of volunteers and Be My AI worldwide.
- Completely free of charge.
- Support in 185 languages across 150+ countries.
The app can help with a variety of tasks, including:
- Using home appliances.
- Reading product labels and expiration dates.
- Matching outfits and identifying clothes.
- Reading cooking instructions.
- Assisting with digital displays or computer screens.
- Navigating TV or game menus.
- Operating vending machines or kiosks.
- Sorting music collections or other libraries.
- Managing paper mail.
Users around the world have praised Be My Eyes for its transformative impact:
“It was just amazing that someone from the other side of the world could be in my kitchen and help me with something.” - Julia, Be My Eyes user
“Having access to Be My AI has been like having an AI friend by my side all the time describing things to me, giving me unprecedented access to the visual world and helping me be more independent.” - Roberto, Be My Eyes User
“The tie-up between Be My Eyes and Microsoft is fantastic! I don’t know what I would have done to fix my PC issues without their help. Well done!” - Gordon, Be My Eyes User
The innovation and impact of Be My Eyes have been recognized with numerous awards, including:
- Mentioned in the 2023 Time Magazine best inventions.
- 2020 Dubai Expo Global Innovator.
- 2018 Winner of the Dr. Jacob Bolotin Award at the NFB National Convention.
- 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.
- 2018 Google Play Awards for “Best Accessibility Experience”.
- 2017 Winner of World Summit Awards - Inclusion and Empowerment.
